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Masm laments fraudulent claims

The Medical Aid Society of Malawi (Masm) has bemoaned increasing cases of fraud by some non-members who benefit from the society’s services.

Masm chief executive officer Sydney Chikoti was speaking in Lilongwe on Friday during its annual general meeting which was also aimed at ushering in new board of directors.

“There are cases whereby some people are being admitted by our service providers, but are not members. This is putting a burden on our membership,” he said.

Chikoti said the society is paying out between 40 and 45 percent in dubious claims.

“Fraud is fraud and you can’t quantify fully, but we are trying our best to curb such a malpractice.”

Asked on measures Masm has undertaken to prevent fraud, Chikoti said they have intensified visits to service providers.

He also said starting from January 1 2013, Masm will introduce membership card with an identity photograph of an authentic member, a measure which he hoped will flush out fraudsters.

The society has over the years introduced different health insurance plans or schemes that provide beneficiaries choices depending on their medical needs or financial status.

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