Multichoice marketing manager Titania Katenga-Kaunda told the subscribers that DStv charges are fixed toÂ the dollar and any changes in their charges are due to the exchange rates of the day.
Katenga-Kaunda clarified changes in DStv charges at a cocktail her company organised for its subscribers in Salima.
â€œWe have noted that charges of the compact, compact plus and full bouquets keep on changing. Please, find stable charges for your products,â€ said Noel Phoya, a Multichoice client.
Kaunda said the company has an in-house bank which charges based on the exchange rates on the market that day.
She, however, said the company welcomes feedback from its clients to improve its services.
Katenga-Kaunda pledged a fun-filled season next month which will include Big Brother show.