Business Unpacked

Our ReporterMarch 7, 2013
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Consumers, don’t suffer in silence

In this life, there are many things we take for granted. For example, many times consumers complain about the standard…
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Our ReporterFebruary 21, 2013
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Rest in peace Air Malawi

It is now official that Ethiopian Airlines is the preferred bidder to be the strategic partner of Air Malawi (2012)…
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Our ReporterFebruary 14, 2013
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Macra, are you watching?

Telecommunications is one of the most lucrative businesses across the world. It is in this sector where the expression ‘time…
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Our ReporterFebruary 7, 2013
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Now, that’s customer care!

In one of my entries late last year I said that if customer care is defined as a system in…
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Our ReporterJanuary 31, 2013
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Give customers their freedom

Ever imagined how life would have been like without communication? It is a fact that cellphones have become such a…
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Our ReporterJanuary 24, 2013
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Wow, going hi-tech at last?

This sounds refreshing and a step in the right direction. Our two humble airports, Chileka (International?) in Blantyre and Kamuzu…
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Our ReporterJanuary 10, 2013
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So, it was trial and error?

It takes a man to say sorry and in the same breath, I applaud Malawi President Joyce Banda for her…
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