TNM plc says its mobile money transfer service, Mpamba, has evolved to become a financial service solution to customers since its introduction on the market in 2013.
Briefing journalists during an end of year media retreat in Mangochi recently, TNM head of Mpamba Chikulupiriro Mphatso said from money transfer to paying utility bills, now Mpamba includes merchant payments, automated teller machine withdrawals and many other services, giving customers convenience.
“Mpamba can now link you directly with banks such as National Bank and FDH. You can go into a bank and send money directly to a TNM Mpamba customer.
“Now it is also possible to share money with Airtel customers, disbursement of relief aid salaries, international remittance and also social cash transfer services,” said Mphatso.
But he said literacy levels, fraud, late introduction of national identification and strong cash mentality in Malawi remains challenges to embracing mobile money.
TNM chief officer responsible for sales and marketing, Dan Makata said as a brand, TNM greatly values the role of media and journalists in Malawi.
Nation Publications Limited (NPL) managing editor Ephraim Munthali thanked TNM for the retreat, saying it is a good platform for strengthening relations.
“It also provides a good platform to interact and share knowledge in a relaxed environment,” he said.