Internet expansions opens new pathways for jobs, skills
Malawi’s $72.4 million Digital Malawi Project has delivered a rapid expansion in internet access—connecting over 8.5 million people and transforming universities—but new evidence suggests the country now faces a tougher challenge: turning connectivity into real economic value.
Backed by the World Bank, the project was designed to “improve access to high-speed, affordable Internet for over 8.5 million citizens,” while also “connecting over 600 government buildings, including hospitals and post offices,” laying the foundation for a digital economy.
The gains have been most visible in higher education, where the project “provided affordable and reliable internet connectivity to more than 80 higher learning institutions, benefiting over 83 000 students.
For students like Wezzie Matalala, a final-year Agriculture Education student at Luanar, the shift has been immediate.

“The coming of the campus-wide Wi-Fi was a huge relief,” she was quoted by the World Bank as having said. She further noted that access to online resources improved her grades and reduced costs.
But while the access story is clear, the productivity story is less certain.
Malawi Research and Education Network (Maren) chief executive officer Solomon Dindi says the country has made a structural leap—but remains far from global standards.
“Moving from as little as 7Kbps per student to an average of 128Kbps per student is not a marginal improvement—it is a structural transformation,” he said. “Yet progress must never be mistaken for completion.”
Dindi noted that globally, meaningful participation in the digital economy requires far higher speeds—around 2 000Kbps per student—highlighting a significant gap between access and competitiveness.
More fundamentally, he warned that access alone does not guarantee economic returns.
“There is a very real risk that a country can achieve broad internet access without translating that access into meaningful productivity. We can build the pipe without ensuring the purpose,” he said.
Usage data reinforces that concern. According to a 2022 study cited by Maren, over 37 percent of internet use in Malawi is directed toward social media, 31 percent toward adult content and 20 percent toward betting, while just 1.8 percent is attributed to news and educational content.
That imbalance points to a deeper structural risk: high investment with low economic returns.
Students themselves reflect this mixed outcome.
Final-year student Kisty Chitalu said while access has opened opportunities, it has also altered learning habits.
“Personally, I feel like free access to internet has turned me into a lazy student. I am over-dependent on AI rather than books,” she said. “My thinking capacity is declining.”
At the same time, she acknowledged the economic potential of connectivity.
“Most job vacancies are found online. Platforms like Upwork and Freelancer also enable people to work from home,” she said.
This duality underscores the central tension in Malawi’s digital transition: access is expanding rapidly, but outcomes depend on how that access is used.
Dindi argues that the next phase must shift from infrastructure rollout to guided, productive use, including prioritising academic content, strengthening digital literacy and deploying purpose-built platforms for research and innovation.
“Access alone does not equal impact,” he said, stressing the need to measure success through outputs such as research productivity, innovation and employment outcomes—not just connectivity metrics.
The follow-on Digital Malawi Acceleration Project aims to deepen impact by extending connectivity to 2 000 schools and expanding inclusive Internet use. But analysts say the success of this next phase will depend on whether Malawi can align infrastructure with skills, behaviour and economic opportunity.



