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World Vision empowers people to demand services

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World Vision Malawi has commended people of Ntcheu Bwanje North Constituency for exercising their rights in demanding essential services from duty-bearers to enhance quality delivery of public services.

The organisation’s Ntcheu district programme manager Wanangwa Mtonga said this on Wednesday during a meeting dubbed Citizens’ Voice in Action involving duty-bearers and communities at Khola in Bwanje North.

Through the meeting, communities raised wide-ranging issues affecting service delivery, including absence of a placenta pit and ambulance at Kasinje Health Centre as well as shortage of qualified teachers and dilapidated classrooms in most schools in the area.

Said Mtonga: “I am satisfied with how communities held duty-bearers to account. We could feel their pain and hunger to ensure that the issues are addressed.

Chaola Mdooko stresses a point
during the meeting

“We want to ensure that we have an empowered CVA committee to sustain the works even when World Vision Malawi transitions from this area.”

NtcheuBwanje North legislator Nancy Chaola Mdooko, who is also Deputy Minister of Education and was part of the meeting, assured that government was working towards addressing the education challenges.

She said: “As a ministry, we secured financial support from the World Bank for the construction of 5 450 school blocks, which translates into 10 900 classrooms in all education districts across the country.

“Hopefully by 2030, we will reach the target of constructing 10 900 classrooms.”

Ntcheu district commissioner George Ngaiyaye also commended the engagement, but was quick to point out that while some concerns can be addressed urgently, others need time as they hinge on other duty-bearers and partners to assist.

The Citizens’ Voice in Action model empowers communities to demand good service delivery.

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