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Business Unpacked
Make customer service a lifestyle, not a favour
Findings of the inaugural National Customer Satisfaction Index have brought our structural service delivery gaps into sharp, scientific focus. For…
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Parastatals must run like businesses to tick
In the 23rd edition of the Malawi Economic Monitor (MEM) unveiled in Lilongwe last week, the World Bank highlighted a…
Read More » -
Parastatals must run like businesses to tick
In the 23rd edition of the Malawi Economic Monitor (MEM) unveiled in Lilongwe last week, the World Bank highlighted a…
Read More » -
Business Unpacked
Fiscal wishful thinking on growth targets must fall
For decades now, every fiscal year in Malawi starts with a familiar ritual where the Minister of Finance sets highly…
Read More » -
Business Unpacked
Make customer service a lifestyle, not a favour
Findings of the inaugural National Customer Satisfaction Index have brought our structural service delivery gaps into sharp, scientific focus. For…
Read More » -
Forex reserves: Real growth or clever arithmetic?
Data from the Reserve Bank of Malawi (RBM) paint a deceptively sunny picture: the country’s total foreign exchange reserves are…
Read More » -
Fiscal wishful thinking on growth targets must fall
For decades now, every fiscal year in Malawi starts with a familiar ritual where the Minister of Finance sets highly…
Read More » -
Costly bottlenecks frustrating tourism growth
Malawi is currently commemorating National Tourism Month, a dedicated period to build momentum for the annual World Tourism Day on…
Read More » -
Business Unpacked
Costly bottlenecks frustrating tourism growth
Malawi is currently commemorating National Tourism Month, a dedicated period to build momentum for the annual World Tourism Day on…
Read More » -
Business Unpacked
Colleagues, ‘money is there’: Reset priorities
Faced with persistent funding requests from legislators and Cabinet colleagues, Uganda’s former Minister of Finance, Matia Kasaija, famously used to…
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