BWB collects K350m outstanding bills
Blantyre Water Board (BWB) says it has collected K350 million out of K672 million in oustanding bills from customers, following the installation of pre-paid billing system.
BWB spokesperson Evelyn Khonje said in an interview on Wednesday in Blantyre that the water utility has improved its revenue collection by 50 percent.
of their machines
“This is good news considering that more pre-paid meters were installed within the last six months,” she said.
Khonje said currently, BWB has installed 22 033 pre-paid meters and work is ongoing.
She said: “In the third phase, 12 033 pre-paid meters have been installed. This is in addition to the 10 000 pre-paid meters that were installed in the first and second phases.
“This has brought the total number of pre-paid meters installed to 22 033.”
Khonje said the 22 033 customers are using the Lapis Pre-paid Meter System, adding that it is good because customers pay for water before use.
A resident of Chitawira Township, Zein Mdala, said the new billing system is good in terms of planning and time management.
He said: “Pre-paid meters are offering a better service in terms of consumption control.
“The overdraft facility which enables us to have water when we have run out of units is also convenient because it gives us time to prepare for another purchase.”
BWB started migrating its customers from post-paid billing system to pre-paid as one way of improving efficiency in its revenue collection.
